Advertising Policy & Disclaimer
No Guarantee of Results
DealerConnect provides professional CRM and email marketing services based on best industry practices, but we explicitly make no guarantees of specific sales figures, service appointments, or revenue outcomes.
Automotive sales are subject to numerous external variables, including market trends, seasonal demand, inventory levels, competitive pricing, and the client's internal sales processes, all of which are beyond our control.
Our projections and past performance metrics (such as average open rates or ROI) are illustrative examples and should not be considered a promise of future results for any individual client.
We are dedicated to maximizing qualified leads and improving customer retention rates through the email channel, which is our primary focus.
Content & Compliance
The client is solely responsible for ensuring that all promotional content, pricing, financing offers, and claims used in email marketing campaigns are truthful, legally compliant, and accurately reflect their current dealership inventory and policies.
DealerConnect acts as the deployer of the content but is not responsible for the legal accuracy or compliance of the source material provided by the client.
We strive to maintain strict adherence to Japanese email marketing laws regarding opt-out procedures, spam prevention, and data usage.
Any breaches or penalties arising from misleading content, non-compliant data acquisition, or inaccurate pricing rest exclusively with the client (the dealership).
We reserve the right to refuse to deploy any email campaign content that we reasonably believe violates advertising standards, ethical practices, or established platform policies (e.g., mail server rules).
All testimonials and case studies featured on our website reflect the actual experiences and results of past clients during a specific service period.
These examples are provided to demonstrate our capability in achieving significant digital improvements for automotive businesses.
The client understands and accepts the inherent risks involved in digital marketing and advertising, acknowledging that campaign success is complex and multifactorial.
We will always operate in good faith, striving to deliver the best possible results within the agreed scope of work and ethical digital standards.
Clients are encouraged to regularly review the performance metrics we provide and discuss any necessary strategic adjustments with their dedicated account manager.
This disclaimer applies to all digital communications and marketing materials produced by DealerConnect on behalf of its clients.